Beth N.
We just received our smartwings motorized roller blinds and are so impressed! First off, we received stellar customer service on the front end. Then, we received our order within 10 days from order. Packaging was so well done. Not only was each box labeled with room info but so was the blind itself. Install took minutes per blind. My husband was able to install all 18 blinds within an hour. Each blind was preprogrammed so once installed and “on” the remote worked. We haven’t programmed Alexa yet but with the quality of product and instructions we have already seen, I don’t foresee it being too tough.
We had a handful of quotes for roller shades from different companies ranging from 12-25K (and this was with only a couple being motorized). After seeing their samples and seeing Smartwings samples, I realized they are all similar quality. However, smartwings afforded us the ability to make all windows roller shades motorized, received them in a much quicker timeframe at a quarter of the cost! We are thrilled with our purchase, impressed with the quality of product and service, and love the upscale look it brings to our home! We will continue to recommend smartwings as a well rounded company that serves with excellence in both service and product. Thank you!
Michael P.
I put three up in a few minutes.
My 11 year old programmed them to the remote and was up and running. Only thing i would change is if I had the shade come down on the back side for more privacy in my situation.
Michael A.
Purchased blackout shade for the bedroom. Installation and programming were easy. Added the SmartWings to my SmartThings home security app and now the shades will automatically go down in the evening and back up in the morning. Will definitely buy more for the living room.
Jason K.
I'm really enjoying these smart blinds! Syncs well with Alexa and easy to install. Customer service was also great at explaining and sharing additional instructions when I wasn't sure on the installation. Would recommend!
James G.
The fit based on the dimensions I provided was perfect. The build quality is solid. If there is one opportunity for improvement it would be the instruction manuals for installation. Installing is straight forward but I would not be surprised if others struggle.
Carlos V.
I was not sure how this would look or work. I was scared so i only bought one to try out. It was super easy to install and set-up( I am not handy whatsover) and decided to purchase three more and will most likely add 5 more to the house. I highly highly recommend, you will not be disappointed.
Lee P.
New home purchase: over 54 windows in the house. 34 in need of immediate covering. About half need black out and the other half are light filtering. These are way better than the more expensive ones I was quoted at local big box retailers. Was initially hesitant to go with a sight unseen brand.So figured I give Smartwings a shot. Unboxing was pleasantly surprised at how nice they are. Boxes were well packed with good cushioning. There was some initial confusion with 2 separate orders I placed, but their excellent customer service was quick and responsive. They helped get everything in one order and made sure everything was ok. They confirmed how I measured before cutting just to be safe. All responses were within an hour of request via messages. Very happy with SmartWings so far. Shipping was way faster than expected. I'll post more info after they are installed in a new house in a couple of weeks.
Im 2 months in and have installed a second round. 34 windows total. Have all kinds of zones and settings to open an close different rooms based on time of day. I bought the additional hub and have everything controllable via Alexa.
Out of 34 windows, my best quote installed locally was more than twice as much with only 30% the windows motorized. Had 2 "budget" quotes that were even more than 2 times as much. I ended up do the measurements myself and only messed up on one blind - and that was during order entry. Smartwings took care of a replacement free - just had to switchout the motor (real quick - 2 screws).
Can not say enough good things about these blinds.
Dave R.
Very easy comment. GREAT AS USUAL!!
Gus J.
Very Satisfied with the outcome. The installation was quick and easy, and the programming was user-friendly I recommend smartwing roller shades and I would buy again. P.S the measurements were accurate.
Austin R.
Blinds were very very easy to install and the customer service was through the roof! Quality is great! The only complaint I have is when the motor is located on the left hand side the cord for the solar panel is located more towards the front so you can see about an inch of the cable. Other than that I'd reccomend it to anyone!
Colin M.
Wonderful product. Easy to install
Kent S.
Great remote roller shades! Had a top notch experience from start to finish. Our shipment arrived in a timely manner and was very well packaged. I ordered for our master bathroom and am completely satisfied. The material is quality and the motor is so smooth. I really love that my shades came preset from the company. I will be ordering for other rooms in my house.
Jordan S.
Best window investment we could have made! I love our new shades, the automation is high quality, and the customer service was hands-down the best I've experienced in a long time.
Robert W.
Love the shades. They work great. I had som programming questions and contacted the toll free number. An employee called me back and solved my problem.
Scott V.
Very easy to install and setup in like 20 min. No calibration required. HomeKit works perfect!
Dave R.
Fast service. Easy to install and works as expected. Not much else to say. Good experience.
Melinda G.
We love these shades so much - I have now ordered them for every room in the house. I have them programmed to iHome and the rooms closest to my iHome device work the most reliably - but I think that's an iHome issue - not a shade issue. They are so easy to install and connect to iHome - I cannot recommend enough for someone that wants an affordable motorized shade.
Kent L.
I originally purchased one roller shade about 2 months ago to see how they perform. The setup for connecting to a Samsung Smartthings hub was simple and quick. I was able to automate the blinds to close just after sunset and open just after sunrise. The shades look nice as well. I liked the shades enough that I bought 4 more to complete the room. All 5 shades open and close together with the automation. The material on the original shade was not quite what I expected (the sunscreen material gives no privacy) and Smartwings was good to work with me to get a replacement roller with a 70% linen material that does give good privacy. The 5 shades have been going like clockwork for a couple of weeks. After 7 weeks the battery on the first shade is at 59%. Those that have been running for just a few weeks are ~85%. The only issue I've had is that one of the shades doesn't respond to the 5 channel remote when I have it control all channels at once. It does work with the remote when I select it by itself. All in all, a good product so far.
Brain S.
Great blinds and super easy to install!
John C.
Ordering these shades online was a very easy process. I quickly received a confirmation of the order. Even though these shades come from overseas, they shipped quickly and we received the shades with no issues. It was good that we gave each shade a name, (ie. Master Left, Master Right, etc) which made it much easier to identify where each shade went. Installing the shades was also a breeze. As was the programming of the shades. We ordered the shades with the motor to be used with the “Apple Home” app. The Home app works great. We also purchases the remotes and they to work excellently as well.
I would highly recommend this company and would definitely buy from them again. The price was good and the quality is excellent.
Mark .
Purchasing, receiving, and installing these HomeKit enabled shades went off without any issues. Well engineered and designed with high quality. After hanging, started up perfectly and connected to HomeKit on the first attempt with no problems. Definitely recommended for consideration in any smart home.
AI.H
Before I ordered I contacted SmartWings with some questions, they responded quickly and included pictures that completely answered my questions.
I ordered outside mount rolling shades for a siding door with a wall frame width measuring 70 3/4, so I ordered width of 72 3/4. The blinds I received the cloth measures 71 1/4.
I ordered the Alexa compatible motor (be sure your Echo device is Zigbee compatible), on order form it shows which Echo devices are (I did not pay attention to that). I did not order a remote but one was included. I’m not sure if the remote was included because I paid for the Alexa upgrade but without the remote I do not know how I would have adjusted the travel limits.
The packaging of the blinds was excellent, I ordered 12/24 and received 1/14 and most of that time was spent with UPS.
Quality of blinds looks good, directions for install and programming understandable and complete.
I would definitely order from them again but would get clarification regarding actual width of the material, length not an issue.
Kristi G
These smart blinds are exactly what I needed and I will be ordering more. I was looking for something to put in my sons room and I love the fact that I can program these to open automatically in the morning and the evening. He knows when the blinds go down it is time to get ready for bed. They were easy to program with Alexa and I love the blackout style of these. Easy to install and I charged the battery once and haven’t had to charge it again, looks like it lasts for month. Now that I know the quality and how easy to program I am definitely buying more!"